At Wave, advising is at the center of what we do and who we are. Beginning in the late ’90s, our consulting first principle has enabled us to develop a custom solution for each client’s unique requirements compared to a out of the box offering. We work closely with our clients throughout San Antonio, investing time and resources so that we have a total understanding of their challenges and desires and can build a custom approach to strategic digital transformation.

Back Office Modernization

The Back Office is the foundation of your business. If your workflows have a lot of bottlenecks, the resulting productivity loss will multiply throughout your entire company. For example, let’s say a organization brings on a new customer in minutes but requires a long time to train a new employee or supplier. That’s a problem because both your employees' abilities and your partner’s products play a vital role in providing exceptional service to the customer. Therefore, if those elements are not operating accurately, your customer is ultimately who is disadvantaged. Your Front Office can only be as seamless as your Back Office, and both must be considered during a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence encompasses a total understanding of your business processes as well as the technology that aptly delivers intelligent information. We know what questions to ask and can determine the right information to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most crucial portion of a migration. Every migration needs a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations need to include mapping metadata, folder structure, search capabilities, and many other elements that will help users to find appropriate content. It is critical that you take the time to understand the problems you have and what is required to get resolution.

 
 
 

Intelligent Information Management

It is widely known that the modern business depends on several sources to aggregate data whether it’s a CRM, ECM, HCM, or ERP. Regardless of which tool you’re using, it consists of vital business data and content that is vital to the success of your organization. Both companies and their clients need data from multiple places to complete assignments, and this adds additional challenges if that information is not easily accessible. The conventional approach was to pull input into a central repository but this route is not supportable long term as one program can’t govern everything, particularly in some SMBs and enterprise companies.